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Frequently asked questions

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Booking, payment & your ride

What is Riviera Pickup?

Riviera Pickup is a booking service for private transfers on the French Riviera. You book at a fixed price, and a licensed independent VTC driver takes you from Nice Côte d'Azur Airport to Cannes, Monaco, Antibes, Saint-Tropez or anywhere on the coast, by sedan or 7-seat van.

How do I book?

Choose your route, see your fixed price and pay the 30% deposit online by card. We confirm your driver within 30 minutes (8am-11pm). For rides in the next few days your card is only held until we confirm, then charged.

Why only 30% upfront?

The deposit reserves your driver. You pay the rest at the end of the ride, card or cash.

What if my flight is late?

Add your flight number. We follow your landing, and the first 60 minutes of waiting are free.

Can I cancel?

Yes. Up to 24 hours before pickup, your deposit is refunded in full.

Is the price per person?

No, per vehicle. Tolls, luggage and child seats are included. No night surcharge.

Where do I meet my driver?

In the arrivals hall of Terminal 1 or 2, holding a sign with your name. You get the driver's number before your trip.

Do you have child seats?

Yes, free. Tell us each child's age when booking.

Are your drivers licensed?

Yes. We only work with independent drivers who hold a French VTC licence, are registered as VTC operators and carry professional passenger insurance. We check their documents before their first ride.

Do you work at night and on Sundays?

Yes, 7 days a week, day and night, with no surcharge.

Can I book for someone else?

Yes. Put the passenger's name for the sign and their WhatsApp number in the notes.

Do you take pets?

Small pets in a carrier are welcome. Tell us in the notes.

Can you go to Italy?

Yes, we drive to Sanremo, Genoa and the whole Italian Riviera.

I have more than 7 passengers.

We send several vehicles. Select 8+ passengers or message us on WhatsApp for a quote.

Do you provide invoices?

Yes, a VAT invoice is emailed after every ride. Companies can ask for monthly invoicing.

Land. Your driver is already there.

Fixed price. 30% to book. Free cancellation up to 24h.

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